/Donita Bourns Douglas

About Donita Bourns Douglas

Donita Bourns Douglas is Executive Vice President of Client Success. She has held the position as director of educational programs for the Oklahoma Bar Association, where she developed one of the most successful CLE programs in the United States. Donita has also served as an instructor at the Oklahoma City University School of Law, is an emeritus member of the Ruth Bader Ginsburg Inn of Court, and is past president of the Association of Continuing Legal Education (ACLEA). She holds a Bachelor of Fine Arts degree from Southern Methodist University and a Juris Doctor degree from the University of Oklahoma College Of Law.
8 03, 2018

Net Promoter Score: How Are We Doing?

By | 2018-03-12T15:16:23+00:00 March 8th, 2018|Blog, Events|0 Comments

Many continuing education providers use evaluations to assess what their learners think about an individual educational product.  Occasionally, an organization will conduct a member-wide survey to collect information on the educational opportunities provided.  Seldom, if ever, do continuing education providers conduct a Net Promoter Score (NPS) survey.  As a part of a blog series about [...]

10 01, 2018

Learning from the Differences in CME and CLE

By | 2018-01-10T23:08:09+00:00 January 10th, 2018|Blog|0 Comments

“We learn from each other.  We learn from others’ mistakes, from their experience, their wisdom.  It makes it easier for us to come to better decisions in our own lives.”  - Adrian Grenier   Seven years ago, this coming March, I started working at InReach.  I love my job for many reasons:  great clients, hardworking [...]

13 11, 2017

Create Lousy Online Continuing Education

By | 2017-11-13T21:52:47+00:00 November 13th, 2017|Blog|0 Comments

If you want to contribute to the end of your professional continuing education (CE) program, online or otherwise, follow one or several of these ten rules for creating lousy online CE. Or, are you already following these rules? If so, your program may be in the early stages of what is bound to be a [...]

15 05, 2017

Referral Marketing – Your Opinion Matters

By | 2017-09-14T07:52:59+00:00 May 15th, 2017|Uncategorized|0 Comments

How many of you buy a grocery product because your Mom or Dad told you a certain brand was the best?  If you are like me, you didn’t do any independent research to verify your parents’ recommendation.  You trusted them and acted on it.  You’re welcome, Tide.  In its simplest form, this is referral marketing. [...]

26 10, 2016

The Price is Right: CE Products

By | 2017-09-14T07:53:00+00:00 October 26th, 2016|Blog|0 Comments

For continuing education (CE) providers that are “nonprofit,” there is a healthy tension when it comes to pricing your CE products.  Many organizational objectives influence the pricing decisions and many of the objectives are competing.  In addition to dealing with competing objectives, some of you have to deal with annual changes in leadership and with [...]

29 08, 2016

Training to Be the Best!

By | 2017-09-14T07:53:00+00:00 August 29th, 2016|Blog|0 Comments

The Olympics are now over and the medals distributed. Winners and “losers” have packed their bags and gone home to cheering crowds or supportive friends and family. If you are like me, you admire the hard work that goes into competing. Qualifying for the Olympics doesn’t just happen. The opportunity to compete and win is [...]

23 06, 2016

Video Killed the Radio Star* but Sure Adds to My CE Online Program

By | 2017-09-14T07:53:00+00:00 June 23rd, 2016|Blog|0 Comments

When online professional education was first made available to lawyers, doctors, nurses, accountants and other professionals, end-users’ expectations were modest. If the learner could connect, stay connected, and hear the presentation, it was an online educational success!  Several decades later, learner expectations have changed dramatically. Expectations have changed because technology has improved significantly over the [...]

25 04, 2016

Get to Know the InReach Staff

By | 2017-09-14T07:53:00+00:00 April 25th, 2016|Blog|0 Comments

We like to highlight one of our staff members so you can get to know us better! Today we’d like to turn the spotlight onto Nathan Vaut.   What do you do at InReach? I manage the Client Success team so that puts me in touch with every single InReach client in one way or [...]

25 04, 2016

The Long and Short of It: Microlearning for Professionals

By | 2017-09-14T07:53:00+00:00 April 25th, 2016|Blog, Online Continuing Education, Professional Association CE|0 Comments

Microlearning courses are short, interactive, and targeted, addressing a single educational objective.  Micro course offerings are an expectation of young professionals, given they grew up consuming short and direct online content like Ted Talks.  Micro course offerings are effective for all professionals because it is easier for learners to identify and receive content that is [...]