1407, 2017

July Greetings

By |July 14th, 2017|Blog|0 Comments

Hello! I hope this newsletter finds you well and achieving your personal and professional goals.

If we are to be an effective and valued partner to you, we first need a powerful answer to the question, “What makes an effective solution provider (partner)?” I reason, if we have an answer to that question, the likelihood that […]

1307, 2017

Volunteer Appreciation: Show Them You Care!

By |July 13th, 2017|Blog, Events|0 Comments

Many InReach clients are professional organizations that rely heavily on volunteers to develop and deliver professional continuing education. Volunteer planners and presenters are critical to the success of continuing education offered by associations, law schools, medical associations, and other organizations. While CE professionals recognize this symbiotic relationship and the importance of it, few have implemented measures to nurture, measure or improve relationships with volunteers. Most CE organizations limit volunteer recognition to a speaking gift, but there is so much more that can be done!

Generally, volunteer initiatives can fall into three buckets: training them, working with them, and showing appreciation for them. Here are a few ideas:


Welcome and provide orientation
Confirm expectations as a volunteer
Provide speaker training

Online and live
Address best practices in presentations, slides, and materials
Give out a certificate!

Create speaker mentoring program

Makes it easier to retire speakers
Creates a better prepared new volunteer


Start out working with new volunteers on limited tasks
Provide a manageable workload with clear deadlines
Don’t waste your volunteers time

Be prepared
Provide support

Check in with volunteers during the timeline where deliverables are being worked on
Answer emails and return calls as soon as practically possible
Communicate with appreciation in all emails and calls throughout the period


Acknowledge success

Thank you notes
Thank you on social media
Thank your volunteer’s boss or superior

Provide evaluation summaries
Provide your volunteer with an evaluation of your staff: how was it working with us, and how can we improve? Implement appropriate changes
Celebrate National Volunteer Week!

Provide a pizza lunch
Post to social media
Solicit new volunteers

Provide and publish on volunteer contributions; data for leadership and organization’s members
Publish a thank you to your volunteers in a published ad or article in your organization’s professional publications
Create an annual award spotlighting one volunteer


1307, 2017

Get to Know the InReach Staff

By |July 13th, 2017|Blog|0 Comments

What do you do at InReach? I am the VP of Engineering and responsible for the teams tasked with the development and support of the InReach platform. These teams, both onsite and remote, consist of developers, product managers and product support professionals.

How long have you worked at InReach? I joined InReach December of 2010 as […]

1805, 2017

Get to Know the InReach Staff – Bailey Hummel

By |May 18th, 2017|Blog|0 Comments

What do you do at InReach?  I’m a Client Success Manager, charged with assisting clients in effective and impactful use of the InReach platform.

How long have you worked at InReach?  A year in July 2017!

What do you enjoy most about your job?  I enjoy getting to know our clients and helping them achieve their online […]

1505, 2017

What’s New? Our Customer Module!

By |May 15th, 2017|Blog, Events|0 Comments

At the time of this writing, our new Customer Module has not yet been fully deployed; however, by the time you read this you’ll hopefully have had the chance to use it in your day-to-day work of managing your learners’ continuing education. When I gaze into my InReach issued crystal ball (we ran out of […]

1505, 2017

May Greetings

By |May 15th, 2017|Blog|0 Comments

Hello! I hope this newsletter finds you well and achieving your personal and professional goals.

I’d like to discuss the topic of ‘innovation’ with you. A software and services company must have high expertise in the act of innovating, if they are to become and remain a trusted partner.

The simple definition of ‘innovation’ is to produce […]

1104, 2017

Our Newest Partners in Excellence Award Winner – NASP

By |April 11th, 2017|Blog, News|0 Comments

April 5, 2017 – Austin, TX – InReach, a leading provider of online continuing education (CE) management solutions, announces the National Association of School Psychologists (NASP) as the 2016 InReach Partners in Excellence Award recipient.

An InReach client since 2011, NASP has consistently grown its online catalog through an innovative approach to content promotion. Such examples […]

2003, 2017

Check Out Our CE Tracker!

By |March 20th, 2017|Blog, Events|0 Comments

Convenience: it’s an expectation we have in many aspects of our lives both online and in-person. We’ve grown accustomed to centralized online services where we can get everything we want or need and have it shipped directly to our door in two days. Want to watch a cat video like literally right now? You can […]

2003, 2017

Ethics: Can it be Taught?

By |March 20th, 2017|Blog|0 Comments

In the world of professional continuing education, whether it be education for doctors, lawyers, nurses, or accountants, courses in ethics are almost always required.   For millenniums philosophers, professors, and professionals have grappled with the fundamental question “Can ethics be taught?”  The short answer is yes but with qualifications.  Socrates said that ethics consists of knowing […]

2003, 2017

Get to Know the InReach Staff – Alana

By |March 20th, 2017|Blog|0 Comments

What do you do at InReach?  I’m a customer Support Advisor so I help customers on phone calls, chats, and emails, and I also create the weekly handle time reports.

How long have you worked at InReach?  I started on 05/16/2016, so almost a year.

What do you enjoy most about your job?  I enjoy helping customers!  […]