12 03, 2018

Reporting, InReach and You

By | 2018-03-14T16:47:22+00:00 March 12th, 2018|Blog, Uncategorized|0 Comments

An integral function of any continuing education management system is the ability to report on your learner’s activity. Whether it’s sales data to keep an eye on your financials or completion data for reporting to a regulatory board, knowing what your learners are doing is essential to running a successful continuing education program. You’re most [...]

8 03, 2018

Get to Know Our IT Systems Manager

By | 2018-03-08T18:06:53+00:00 March 8th, 2018|Blog|0 Comments

What do you do at InReach? I am the IT Systems Manager (aka the Computer Geek) at InReach. It is my responsibility to keep all the technology online and protected.  This includes desktops, servers, email, local storage, backups, phones, Cloud storage, and whatever else people need. How long have you worked at InReach? I am one of [...]

8 03, 2018

Here’s to Our Collective Future Success

By | 2018-03-12T15:20:42+00:00 March 8th, 2018|News|0 Comments

I want to take a moment to say “Thank you” to the InReach family. We value each of you, and we welcome your ideas, your questions, your concerns, and your challenges. This month’s message focuses on growth. As InReach grows, our ability to add development resources increases. By increasing our development capabilities, we become better [...]

8 03, 2018

Net Promoter Score: How Are We Doing?

By | 2018-03-12T15:16:23+00:00 March 8th, 2018|Blog, Events|0 Comments

Many continuing education providers use evaluations to assess what their learners think about an individual educational product.  Occasionally, an organization will conduct a member-wide survey to collect information on the educational opportunities provided.  Seldom, if ever, do continuing education providers conduct a Net Promoter Score (NPS) survey.  As a part of a blog series about [...]

11 01, 2018

Ripping Out the Digital Shag Carpet

By | 2018-01-11T16:18:36+00:00 January 11th, 2018|Blog, Events|0 Comments

Shag carpets, crocheted owls hung on the walls, floral prints and orange: if you grew up in the 1970s, chances are your house was decorated with at least one of these (or most likely all) home décor trends and at the time, they looked great. Looking back on those trends now produces feelings ranging from, [...]

10 01, 2018

Learning from the Differences in CME and CLE

By | 2018-01-10T23:08:09+00:00 January 10th, 2018|Blog|0 Comments

“We learn from each other.  We learn from others’ mistakes, from their experience, their wisdom.  It makes it easier for us to come to better decisions in our own lives.”  - Adrian Grenier   Seven years ago, this coming March, I started working at InReach.  I love my job for many reasons:  great clients, hardworking [...]

10 01, 2018

Get to Know the InReach Staff – Aubrey Durham

By | 2018-01-18T23:25:25+00:00 January 10th, 2018|Blog, Uncategorized|Comments Off on Get to Know the InReach Staff – Aubrey Durham

What do you do at InReach? I am a Client Success Manager, tasked with assisting our clients with effective and meaningful utilization of the platform. I began work at InReach in the Contact Center and that work gave me not only great experience with your customers, but a lot of experience using the InReach product. How [...]

10 01, 2018

What’s New at InReach…Me!

By | 2018-01-16T15:17:55+00:00 January 10th, 2018|Blog|0 Comments

Welcome to 2018!  One of my first assignments as the new President here in Austin is to share some thoughts with everyone.   Although this is my first official month behind the wheel, I did spend a good deal of time last year getting to know our industry and becoming familiar with the InReach team…and what [...]