Professional Services

//Professional Services
Professional Services 2017-09-14T07:52:56+00:00

Helping you provide the right mix of online education programs at the quality your members expect.

Continuing Education and training providers must constantly improve the quality and quantity of educational programs to meet the demands of today’s learners. InReach Professional Services helps you improve existing CE and training programs and map the way for future success.

Strategy & Planning

We have years of experience helping our customers meet member satisfaction and revenue goals. We are available to conduct department strategic planning and work to meet realistic short and long term goals, including follow up and accountability for achieving those goals. We can work with you to:

  • Develop educational objectives and curriculum
  • Review your current program
  • Identify short and long term goals
  • Confirm a systematic approach for follow up and accountability

Curriculum Development

Work to provide comprehensive and relevant programming for your learners.  Your goal isn’t just to have them buy from you; your goal is to have them buy all of their continuing education from you. We can identify gaps in your continuing education program and help you design and implement curriculum development systems by:

  • Establishing a curriculum base tailored to your members’ needs
  • Identifying known and/or create curriculum cycles
  • Developing a curriculum calendar
  • Systems for recent developments/hot topics
  • Cross-industry programming
  • Repurposing content
  • Office systems to support the curriculum

Improving Program Quality

Take the time to step back and look at your educational programs.  Are they as good as they could be?  Learn how to work for and achieve incremental improvement in your continuing education programming.  From program best practices to developing and retaining great speakers.  Kick it up a notch today! 

  • Best practices:  speakers, materials, slides, etc.
  • Identifying potential quality speakers
  • Training and retaining speakers
  • Identifying relevant program topics
  • Making programs engaging
  • Dealing with poor speakers
  • Using evaluation results to improve programming
  • Speaker recognition

Executive Support

Learn to manage and implement change effectively up and down the organizational chart by acquiring leadership and communication skills and developing strategies for dealing with others in your organization. We can assist with:

  • How to lead a meeting
  • Budget development and management
  • Communicating effectively with leadership and staff members
  • The art of delegation
  • Working for accountability and change

Improving the Bottom Line

Learn simple things you can do to increase your revenue and touch more learners.  From pricing your products, to discounting your products, to responding to the dreaded free CE options, you need to be proactive to promote success. We can assist you in:

  • Pricing analysis, including discounts and bundling
  • Additional revenue streams
  • Investing in growth
  • Repurposing content
  • Dealing with the competition


Create the greatest possible impact by effective use of your staff skills and their available time.  Doing so creates staff satisfaction too!  We can work with you on:

  • Department organization
  • Division of duties and job descriptions
  • Work flow systems
  • Training and cross training
  • Effective staff meetings
  • Increasing staff satisfaction
  • Recognizing employees
  • Evaluating staff and 360° evaluations

InReach Sharing Network™

Use the InReach Sharing Network™ effectively and regularly to satisfy your learners’ educational needs and to drive revenue.  Investing a little time can reap big rewards. We can provide guidance on:

  • Creation of internal system for use of  content within the network
  • Review and clean up current content shared in and out
  • Recommendations on courses to sharing in and out
  • Marketing plan for shared in courses
  • Use of the listserv

Marketing your Continuing Education

Make marketing a priority and not just an afterthought by creating a plan and delivering on the plan.  It’s easier than you think. We can assist you in creating marketing strategies and promoting educational programs to prospective participants.Creation of internal system for use of  content within the network

  • Marketing one-year plan and schedule
  • Brochure and website critique
  • Drafting marketing language
  • Using faculty to promote programs
  • Targeted and social marketing

And More!

Want something you don’t see? Read our brochure for a full list of the professional services InReach offers.

Want to learn more? To inquire about specific engagements and consulting rates contact our Client Success team at