Monthly Archives: March 2024

12 03, 2024

Reporting, InReach and You

By |2025-11-14T20:05:20+00:00March 12th, 2024|Blog, Customer Success Manager, LMS Reporting with InReach|Comments Off on Reporting, InReach and You

The Power of Reporting An integral function of any continuing education management system is the ability to report on your learner’s activity. Whether it’s sales data to keep an eye on your financials or completion data for reporting to a regulatory board, knowing what your learners are doing is essential to running a successful continuing [...]

8 03, 2024

Net Promoter Score: How Are We Doing?

By |2025-11-14T21:23:26+00:00March 8th, 2024|Blog, Customer Success Manager, Net Promoter Score|Comments Off on Net Promoter Score: How Are We Doing?

What is a Net Promoter Score? Many continuing education providers use evaluations to assess what their learners think about an individual educational product.  Occasionally, an organization will conduct a member-wide survey to collect information on the educational opportunities provided.  Seldom, if ever, do continuing education providers conduct a Net Promoter Score (NPS) survey.  As [...]

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