California Consumer Privacy Act (CCPA) Privacy Notice
Effective Date: May 13, 2026
Last Updated: May 13,2026
1. Introduction
InReach (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This California Consumer Privacy Act (“CCPA”) Privacy Notice explains how we collect, use, disclose, and retain personal information relating to California residents and describes the rights available to California consumers under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CPRA”).
This Notice supplements our general Privacy Policy and applies solely to residents of the State of California.
2. Scope of This Notice
This Notice applies to personal information collected through:
- Our websites and online services
- Mobile applications
- Educational platforms and services
- Communications with customers, learners, partners, and vendors
- Marketing and advertising activities
- Employment or contractor application processes (if applicable)
3. Categories of Personal Information We Collect
We may collect the following categories of personal information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, mailing address, phone number, IP address | Yes |
| Customer Records | Billing information, account details, payment history | Yes |
| Commercial Information | Services purchased, transaction history | Yes |
| Internet or Network Activity | Browsing history, device information, interaction with our website | Yes |
| Geolocation Data | Approximate location based on IP address | Limited |
| Professional or Employment Information | Employer, job title, certifications | Yes |
| Educational Information | Course participation, certifications, training records | Yes |
| Audio/Visual Information | Webinar recordings, customer support calls | Limited |
| Inferences | Preferences, interests, learning trends | Limited |
| Sensitive Personal Information | Login credentials or other information defined by California law | Limited |
We do not knowingly collect personal information from children under 13 without appropriate consent.
4. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you provide information
- Automatically through website technologies and analytics tools
- From employers, educational partners, or training sponsors
- From service providers and vendors
- From marketing and advertising partners
- From publicly available sources
5. Purposes for Collecting Personal Information
We collect and use personal information for the following business and commercial purposes:
- Providing and managing educational services
- Processing transactions and payments
- Managing customer accounts
- Delivering certifications, continuing education, and training
- Communicating with users regarding services and support
- Improving website functionality and user experience
- Conducting analytics and performance monitoring
- Marketing and advertising our services
- Preventing fraud and maintaining security
- Complying with legal obligations
- Enforcing agreements and policies
6. Disclosure of Personal Information
We may disclose personal information to the following categories of third parties:
| Category of Recipient | Purpose |
| Service Providers | Hosting, payment processing, analytics, customer support |
| Educational or Business Partners | Delivering training programs or certifications |
| Marketing Providers | Advertising, email campaigns, audience analytics |
| Government Authorities | Legal compliance or regulatory obligations |
| Professional Advisors | Legal, accounting, or consulting services |
We require service providers and contractors to use personal information only for authorized purposes and to maintain appropriate safeguards.
7. Sale or Sharing of Personal Information
InReach does not sell personal information in exchange for monetary compensation.
However, we may “share” personal information as defined under California law for cross-context behavioral advertising purposes through the use of cookies, pixels, analytics tools, or similar technologies.
California residents have the right to opt out of the sale or sharing of their personal information.
To exercise this right, please visit:
“Do Not Sell or Share My Personal Information”
8. Sensitive Personal Information
We use sensitive personal information only for purposes permitted by California law, including:
- Providing requested services
- Maintaining account security
- Preventing fraud
- Verifying identity
- Complying with legal obligations
We do not use or disclose sensitive personal information for purposes requiring an additional right to limit use under California law unless otherwise disclosed.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes described in this Notice
- Provide requested services
- Meet legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
Retention periods may vary depending on the nature of the information and applicable legal obligations.
10. Your California Privacy Rights
California residents have the following rights under the CCPA/CPRA:
Right to Know
You have the right to request information about:
- The categories of personal information we collect
- The sources from which personal information is collected
- The purposes for collecting, selling, or sharing personal information
- The categories of third parties receiving personal information
- The specific pieces of personal information we collected about you
Right to Delete
You may request deletion of personal information we collected from you, subject to certain exceptions.
Right to Correct
You may request correction of inaccurate personal information maintained by us.
Right to Opt Out
You may opt out of:
- The sale of personal information
- The sharing of personal information for cross-context behavioral advertising
Right to Limit Use of Sensitive Personal Information
You may request limitations on certain uses of sensitive personal information where applicable.
Right to Non-Discrimination
We will not discriminate against you for exercising your California privacy rights.
11. How to Exercise Your Rights
You may exercise your California privacy rights by:
- Emailing us at: DataProtection@inreachce.com
- Calling us at: 877.880.1335
- Submitting a request online.
We may need to verify your identity before processing your request.
You may also designate an authorized agent to submit requests on your behalf in accordance with California law.
12. Verification Process
To protect your privacy and security, we may request information necessary to verify your identity before fulfilling your request. The verification process may vary depending on the sensitivity of the request and the type of information involved.
13. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate and secure our website
- Analyze website traffic and usage
- Improve user experience
- Support marketing and advertising efforts
You may manage cookie preferences through your browser settings or our cookie preference tools.
14. Notice of Financial Incentives
If InReach offers promotions, discounts, or loyalty programs that may be considered a “financial incentive” under California law, we will provide additional terms and obtain consent where required.
15. Changes to This Notice
We may update this Notice periodically to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date.
16. Contact Information
If you have questions regarding this CCPA Privacy Notice or our privacy practices, please contact us:
Contacting Us
We have appointed a Data Protection Contact who you can reach out to about any queries you may have in relation to this policy. If you have any questions about this policy or your information, or to exercise any of your rights as described in this policy or under applicable laws, you can contact us as follows:
By mail:
Data Protection Contact
INREACH
6705 W Highway 290
Suite 607 PMB 1221
Austin, TX 78735
By telephone: 877.880.1335
By email: DataProtection@inreachce.com
Changes to This Policy
We may change this policy from time to time. If this policy changes, the revised policy will be posted at the “Privacy Policy” link on the Site’s home page. In the event that the change is significant or material, we will notify you of such a change by revising the link on the home page to read “Newly Revised Privacy Policy.” Please check this policy on the site frequently. Your continued use of the Site constitutes acceptance of such changes in this policy, except where further steps are required by applicable law. This policy was last updated on the date set out at the end of the policy.
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