Net Promoter Score can help you leverage the loyalty of your members and customers in promoting products and increase revenue.
8
03, 2024
Net Promoter Score: How Are We Doing?
What is a Net Promoter Score? Many continuing education providers use evaluations to assess what their learners think about an individual educational product. Occasionally, an organization will conduct a member-wide survey to collect information on the educational opportunities provided. Seldom, if ever, do continuing education providers conduct a Net Promoter Score (NPS) survey. As [...]