Net Promoter Score can help you leverage the loyalty of your members and customers in promoting products and increase revenue.
Net Promoter Score: How Are We Doing?
InReach2025-11-14T21:23:26-06:00What is a Net Promoter Score? Many continuing education providers use evaluations to assess what their learners think about an individual educational product. Occasionally, an organization will conduct a member-wide survey to collect information on the educational opportunities provided. Seldom, if ever, do continuing education providers conduct a Net Promoter Score (NPS) survey. As a part of a blog series about things InReach does that you should consider doing, I propose you start doing an annual NPS survey. What is a Net Promoter Score? It represents a percentage you calculate by asking your customers or members a single question on a [...]
