What is your role with InReach? I am responsible for client success, which means I assist our clients in successfully using the InReach product. As the VP of Client Success, this means not only guiding my team; it means personally connecting with clients and going beyond answering questions on how to best use the platform. [...]
More and more organizations are using webinars to educate their members, establish themselves as thought-leaders in their industry, promote the benefits of membership, or offer continuing education. If you are launching a webinar, here are some things to consider. Are you going to charge for your webinars? If you are offering free content, you need [...]
I recently read this great blog by Shauna Vaughn, an online learning instructional designer. In her blog, Vaughn dreamed of a world where online learning took inspiration from Amazon’s mission statement and created a more customer-centric approach that kept learners coming back for more. Vaughn longed for the day when learning management systems incorporated some [...]
