Meet Blake Wendel – Manager of Client Success
What is your role with InReach? As the Manager of Client Success I help oversee the day-to-day operations of Production Services, Live Events, Contact Center and contribute to the Client Success team. I spend my time equally between the various departments, and view my primary role as immediately diagnosing and resolving any technical or customer issues. This covers everything from escalating issues to engineering or re-distributing workloads to ensure that nothing impacts performance or our clients. While this can sound reactionary, really it involves a lot of planning and preparation to ensure no issues arise. We run a well-oiled machine here, [...]






