Single Sign On or SSO: Why Your Organization Needs One

Have you been thinking about implementing Single Sign-On (SSO) for your Association Management System (AMS) or Member Management System (MMS)? You can easily integrate it with your InReach catalog. Not sure where to start? Take a look at our Frequently Asked Questions. We’ve shared this helpful resource again to guide you and your staff through the basics of SSO implementation.

Q:  What are the benefits of having a Single Sign On?

A: There are multiple! Not only will your learners have the same log-in credentials on the InReach catalog as your organizational website, but your member data will also be in sync with your AMS/MMS database. You can also support member and non-member pricing automatically to promote the benefits of becoming a member. Additionally, there are other InReach features that are only usable with a Single Sign On – talk to your CSM for details!

Q: Can you integrate with my AMS or MMS?

A: Yes, we can! We have current integrations with major AMS and MMS providers as well as smaller “home-grown” solutions.

Q: Is there costs associated with implementing a Single Sign On?

A: Yes, there is a fee associated with implementation as well as a monthly maintenance fee. Contact your CSM for a quote today!

Q: How long does the implementation take?

A: Implementation time can vary, but it’s usually takes anywhere from six to eight weeks.

Q:  If I’m already an InReach partner, can I switch to Single Sign On?

A: Yes! During the implementation process we’ll work with you on syncing up currently existing InReach learner accounts and the accounts you have stored in your AMS/MMS.

Q: Will a Single Sign on affect how the InReach Contact Center supports my learners/end-users?

A: Yes, since your AMS or MMS will be the system of record for learner’s log-in credentials, you will need to have internal support staff to assist your learners with log-in related issues. InReach Contact Center staff will not be able to do so, but they will continue to provide support for catalog or registration issues.