Blog

Thank you to everyone who answered the 2016 InReach Customer Survey. It’s certainly not an easy task to speak honestly, but you did and your positive feedback was incredible! From discussing your overall satisfaction to specific department recognition, we could not be happier with all you had to share! Product Features One area that received significant attention was product features, not only how they function but more importantly, how successful they have been in building your online CE programs. The wide array assisted in multiple ways by growing your catalog, selling more courses to members and even improved promotion. With that [...]

The Olympics are now over and the medals distributed. Winners and “losers” have packed their bags and gone home to cheering crowds or supportive friends and family. If you are like me, you admire the hard work that goes into competing. Qualifying for the Olympics doesn’t just happen. The opportunity to compete and win is achieved through discipline, dedication, and training. The same can be said for speakers—being an effective speaker doesn’t just happen. Sometimes a subject-matter expert is not always an effective speaker, because knowing and speaking are two different skill sets.  I’m sure you’ve all experienced a top-named individual in [...]

The InReach staff member to be featured for the month of June is Stephanie Marshall, our accounting manager! What do you do at InReach? "I am the accounting manager at InReach, which means I have primary responsibility for monthly statements and invoices." How long have you worked at InReach? "Since June 2014. It’s my anniversary month!" What do you enjoy most about your job? "I enjoy the heavy financial analysis work and reporting that we provide our clients on their revenue.  The numbers are important not only for our direct points of contact but also for their financial departments and governing [...]

When online professional education was first made available to lawyers, doctors, nurses, accountants and other professionals, end-users’ expectations were modest. If the learner could connect, stay connected, and hear the presentation, it was an online educational success!  Several decades later, learner expectations have changed dramatically. Expectations have changed because technology has improved significantly over the years with many added interactive features and functions available with the delivery of online learning.  However, expectations are greatest with the millennial (also known as Gen Y) professionals because a technological world is all they have ever known. Understanding and working to meet the expectations of [...]

We like to highlight one of our staff members so you can get to know us better! Today we’d like to turn the spotlight onto Nathan Vaut.   What do you do at InReach? I manage the Client Success team so that puts me in touch with every single InReach client in one way or another. Most of normal duties involve working with Donita, the VP of Client Success in developing client strategies on various items, preparing reports for InReach Executive Level Staff, and managing the day-to-day operations of the Client Success team. I also have a small set of clients [...]